About K D Care
KD Care is a family (mother and daughter) owned concern, whose aim is to run a small agency with the personal touch. All their clients are known personally by the directors and never become just a client number. It is for this reason that KD Care will occasionally refuse a client if they feel that they cannot provide an outstanding service. Unlike other agencies, KD Care feels that the quality of care is more important than the quantity!
Years of Experience
Our Aim
KD Care aims to provide their clients with care and support within their own homes, as they may not be able to wholly take care of themselves. The service we provide is in the client’s own home and times are flexible and agreeable upon contract. We believe that the client’s rights are paramount. We aim to provide our clients with care and support that has a positive impact on their lives.
What We Do
We make sure that all clients are thoroughly assessed before we provide any care and support. Once assessments have been completed we aim to meet all the needs and requirements that the client requires. We also aim to provide flexibility to change the needs and requirements of the client when needed.
We will always co – operate with clients and other professionals so that the client will maintain their independence. We will review our aims and purposes on a regular basis to make sure that we are always meeting them.
KD Care will carry out risk assessments regarding all care and capability of our clients. This includes any aids, the environment and personal risks.
KD Care’s personal assistants are selected carefully and are fully trained in all aspects regarding care. They also understand to act in a professional manner and not to exploit their position in any way. All clients have the right to have their personal dignity and privacy respected at all times. We also ensure that everyone is treated as individuals regardless of their disabilities. They have the right to have professional care which is at the highest possible standard and to respect the client’s quality of life. All clients have the right to be treated with respect, courtesy and understanding.
KD Care strives to ensure that the best person is selected for the job regardless of their sex, race and all other personal characteristics. To do this we make sure that all candidates understand the job role and requirements that need to be filled. All personal assistants at KD Care are thoroughly checked before employment and are subjected to an (CRB) enhanced criminal record bureau check, any relevant training requirements are assessed and a Pova check is also conducted.
- Older people
- Older people with any type of disability
- Respite care
- Private clients
- Direct payment clients
After all initial assessments have been conducted we will put together a personal care plan. This will have all the relevant information included in it, so that our personal assistants can provide the client with the highest possible care. It will have all the tasks that they need help with or what tasks need to be completed. This care plan will be reviewed every three months, with the clients’ consent.
KD Care enforces a strict policy on confidentiality and would not hesitate to take action of a disciplinary nature against anyone that breaches the confidentiality of any of our clients. The only time confidentiality can be breached is when the client is at risk from any forms of abuse.
All our personal assistants are required to write daily reports in the clients’ record book.
KD Care understands that when looking after clients, personal assistants may need to do shopping, pay bills or collect benefits for the clients. These tasks will be conducted in a professional manner and procedures will be followed in order to protect the misuse of money.
KD Care is fully covered by public liability and employers insurance with Ecclessiastical, Argyll Insurance Services.
What We Done?
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June 10, 2017Testimonials
Read what our happy clients said about us
I first learnt about KD Care three years ago when my friend died from advanced Alzheimer’s and his daughter told me how the family could not have managed but for the caring care KD Care offered her father at the end of his life. Some months later I contacted KD Care because I urgently needed live in care for my very proud and gentle 94 year old father.
Karren, one of the owners from KD Care came to inspect my father’s home and then wanted to meet him for a chat and to find out what his needs were while getting to know him a bit. The following day she rang me and said they could help. She recommended three carers who would rotate.
We are now into our third year and my dad is a happy 97 year old and all three carers have been superb. At first obviously my father was reluctant to have strangers living in but as the months went by he came more and more to rely on them and now they have become like family to him and to me.
I have been asked to comment on KD Care and the level of care the company delivers to its patients. My experience is based on an old client approaching her 90th birthday for whom I have acted professionally as her accountant for some 35 years. I work together with her attorney who has looked after her legal affairs for a similar period to ensure that not only all her legal, and financial, affairs remain in good order but also the organizing of her care works in a way that keeps her as comfortable and as well looked after as it is possible to achieve.
Her health has deteriorated significantly over the last 3-4 years and she is now bedridden at home with a number of debilitating health issues not least of which is very severe incontinence.
Karen Catchesides and her team of 3 expert and compassionate carers provide the most wonderful care which is now delivered on a 24/7 basis.
Simon J Smith FCCAWoodfield
I have been with K D Care for around 8 years for the care for my Brother. I could not ask for a better agency to support me and my family. They are so easy to talk to and find the correct team to support the needs of my brother. The go above and beyond to help and support everyone involved. I could not thank them another for everything they have done for us all.